Catamaran Lagoon 50 (2020)

Similarly to renting a car, chartering a boat requires a security deposit. The deposit, refundable after check-out, covers you and your fellow passengers against accidental damage and ensures that contractual obligations are met. The security deposit varies in value depending on the model and brand of the boat. It will be returned to you after the boat has been inspected and is deemed undamaged. You can choose to purchase the refundable security deposit, or pay a one-off deposit waiver fee instead.

A deposit waiver is a non-refundable alternative to the refundable security deposit. The deposit waiver acts in the same way as the security deposit, in that it ensures any damage to the boat is covered. The deposit waiver is lower in value than the security deposit.

We partner with the top insurance providers for maritime tourism; Pantaenius Yacht Insurance, Hamburger Yacht Insurance Schomacker, and European Insurance & Services. This allows you to customize an insurance package, tailored exactly to your needs.

1) Charter deposit insurance: Insured is the retain of the security deposit of the chartered yacht due to loss or damage for which the yacht is exposed during the period of the insurance.

2) Travel cancellation insurance: Insured is the cancellation cost in case of sudden serious illness, accident or death.

3) Payment protection insurance: Insured is the case that neither the yacht chartered, nor a replacement yacht is being provided as a result of insolvency of the charter company or charter agency or accident and loss of the boat before the rental period.

4) Skipper liability insurance: Insured is the legal liability of the policy holder in his/her capacity as skipper of the chartered yacht.

Zizoo offers a full refund for cancellations made within 24 hours of booking. For cancellations made up to 7 days after the booking date, a 12% handling fee is retained. For bookings cancelled up to 30 days before the check-in date, a 50% refund of the total amount is applied. Cancellations made within less than 30 days of the check-in date are not eligible for refund. Please be aware that the conditions of our charter partners’ own policies apply. If you have further questions regarding our cancellation policy, please contact our customer support team.

Once we receive your request, we will confirm the availability of the boat, as well as check for alternative ones. To ensure your experience is the best it can be, we may contact you to discuss your request in detail. Let us do the research for you - free of charge.

You can get in touch with the skipper as soon as you’ve completed your booking. Our skippers are highly qualified and knowledgeable about their locality.

The Charter Fee is an additional, obligatory cost, which typically includes the end cleaning of the boat, home port fees, and linen & towels. The details of the charter fee differ depending on the boat, location and charter partner.