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    Careers / German Speaking Customer Service Specialist (m/f/x)

    German Speaking Customer Service Specialist (m/f/x)

    Zizoo is the leading global boat rental platform. We’re on a mission to digitalise and transform the boat rental industry, which is 10 years behind any other travel sector. We are building a global digital booking platform and website connecting suppliers to travelers worldwide, similar to “Booking.com for Boats”.

    We are the next big thing in travel!

    We’re looking for a confident Customer Service Specialist that enjoys teamwork with a get-things-done attitude and a passion for making clients happy.

    Responsibilities:

    • Act as our customers primary point of contact
    • Be a part of an unbelievably motivated team that enjoys teamwork, and delivering the best guidance to our customers
    • Develop rapport with our customers in all interactions; offer solutions - not excuses
    • Assist our clients by turning their boat holiday dreams into a reality
    • Channel feedback from your customers back to the product team to influence our product development
    • Proactively improve processes for you and your team

    Your profile:

    • You are customer obsessed and find pride and joy in your work
    • Expert in delivering effective solutions
    • Engaging and personable; capable of bringing out the positive in any situation
    • You are self-confident, self-determined and extremely proactive
    • You are positive and team-oriented
    • Fluent English and German speaking and writing

    What we offer:

    • Supportive training and a chance to grow and develop within the company
    • An opportunity to work in one of Europe's trending startups
    • Team building events and a sailing holiday for the whole team
    • And, of course, boat holiday discounts!

    To apply please email your CV to jobs@zizooboats.com with the Subject Line "ZIZOO CUSTOMER SERVICE"

    Apply Now